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    Title

    Can I return my products? / How can I get a refund?

    Posted by (ip:)

    Date 2018-10-29

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    We have 2 types of return & refund policy.


    1. If you’d like to return your goods due to personal reasons, to return the goods may be possible within 7 days after the date you receive them.

    The goods should be unopened, unused and we do not accept your request of return or refund when the products are already opened or used.

    Customers shall be responsible for return’s delivery cost.

    After we receive and check the returned goods, we would give you the full payment of product cost.


    2. If you receive the wrong or damaged products, to return the goods may be possible within 7 days after the date you receive them.

    The goods should be unopened, unused and we do not accept your request of return or refund when the products are already opened or used.

    The photos or videos of the wrong or damaged products must be provided as a proof.

    MYKOCO shall be responsible for return’s delivery cost.

    After we receive and check the returned goods, we would give you the full payment of product cost and delivery cost.

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